PRIVACY POLICY

Last updated: 10 July 2026

Limitless respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit this website or apply for our services.

1. Who We Are

Limitless is operated by Eoghan Patterson and Ryan Devine, performance coaches based in Belfast, United Kingdom, and has been trading since 2024.

If you have any questions about this policy or how your data is handled, you can contact us at:

Email: limitlesscoaching.est24@gmail.com
Business Name: Limitless
Location: Unit 10, Glenand Centre, Kennedy Way, Belfast BT11 9DS

2. What Information We Collect

Information you provide directly: name, email address, phone number, and information submitted through enquiry, application, or consultation forms — including your training goals and, where relevant, health or injury information you share with us to help build a safe and effective programme.

Payment information provided when starting a trial or membership (processed securely by our third-party payment provider — see Section 7).

Automatically collected information: IP address, browser type and device information, pages visited and time spent on the website, cookies and analytics data.

3. Special Category Data (Health Information)

As part of your consultation and ongoing coaching, we may collect health-related information — such as injuries, medical conditions, or physical limitations — to design a training programme that's safe and appropriate for you. This is considered "special category data" under UK GDPR, and we only collect and use it with your explicit consent, given when you complete a consultation or intake form. You can withdraw this consent at any time by contacting us, though this may affect our ability to safely coach you.

4. How We Use Your Information

Your information may be used to respond to enquiries or applications, provide and personalise coaching services, process payments, improve the website and user experience, and communicate with you regarding services you've requested. We will never sell or rent your personal data to third parties.

5. Marketing Communications

Where you've given consent, we may send you information about Limitless programmes, offers, or updates. You can opt out or unsubscribe at any time by contacting us or using the unsubscribe link in any marketing email — this won't affect service-related communications about your coaching.

6. Legal Basis for Processing

We process your information on the basis of: your consent (for marketing and special category health data), the performance of a contract (to deliver the coaching services you've signed up for), and our legitimate interest in responding to enquiries and running our business.

7. How We Store Your Data

Your data is stored securely and only retained for as long as necessary to provide services or respond to enquiries. We take reasonable steps to protect your information from unauthorised access, misuse, or disclosure. Payment details are processed directly by our payment provider.

8. Third-Party Services

We may use trusted third-party services to operate this website and business, including website hosting providers, email service providers, payment processors, and analytics tools (such as Google Analytics). These services may process limited data necessary for their functions.

9. Cookies

This website may use cookies to improve functionality and analyse website traffic. Where required, we'll ask for your consent to non-essential cookies (such as analytics) before they're set. You can manage or withdraw cookie consent at any time through your browser settings or our cookie preferences tool, where available.

10. CCTV

Our gym premises may be monitored by CCTV for the safety and security of members and staff. Footage is retained for a limited period and only accessed where necessary.

11. Your Rights

Under UK GDPR, you have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, withdraw consent at any time, and lodge a complaint with the Information Commissioner's Office (ICO) — ico.org.uk, 0303 123 1113. To exercise any of these rights, please contact us using the details above.

12. Updates to This Policy

This privacy policy may be updated from time to time. Any updates will be published on this page with a revised "last updated" date.

Contact

Eoghan Patterson & Ryan Devine
Email: limitlesscoaching.est24@gmail.com
Business Name: Limitless
Location: Unit 10, Glenand Centre, Kennedy Way, Belfast BT11 9DS